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Rated: 3.5 Stars $$.
Address: 5100 Meadowood Mall Cir Reno, NV 89502.
Phone: (775) 826-8333
Specialties: Watch Repair, Accessories, Jewelry Repair.
⭐ Reviews - ⭐ Write A Review
⭐ - October 13, 2022 - Tracey
Dropped off my Gold, Diamond and Onyx Ring on August 21, 2022 because the stone had fallen out and it needed to be replaced. I talked to Jim the Jeweler and sent him a clear Text message asking him to, "return my ring if he could not get the stone replaced in 3-4 weeks." He agreed, after I informed him that I was leaving the country for the winter. I also told him I would be back in 2023 and would have more time then, and absolutely didn't want to be parted from my ring all winter.Approximately a week after I dropped my ring off, Jim decides to mail it off to Ohio without my knowledge or authorization. He still refuses to give me an estimate of how much longer he plans to push my repair to the "back of the bus" as he works on newer jobs. He Text me telling me my ring and Onyx Stone were returned on September 24th, 2022. It is now October 13, 2022 almost 8 weeks later. Tying to call Jewelry Repair at extension 3160 is a waste of time. Beware, you have been warned.
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